Whispering Woods Vacation Packages

We stayed in room 206. You could put a can by the ac unit, and it would roll all the way across the room to the door. Other than thinking I had vertigo, it was an awesome experience.

Fun historic hotel. Loved the little journal in the room. The furniture was beautiful. So many things right! Our tub could use some new caulking to look clean. Our windows looked out on a roof/fire escape. I think it should be a clean area since that is what our view is - there was trash/cups etc laying there. Love the history in each room. Great fries /onion rings! I did have to ask our server to clean the ketchup bottle which he did without an issue! Overall a great stay! Loved the saloon and the Office. Thank you!

a) hallways are dark and dated; doesn’t feel fresh b) room TV not responsive to poorly marked remote; night clerk had no idea how to adjust; no in-room tutorial on use of non-intuitive remote; engineer came next day on request, and indicated that they’ve had a lot of complaints about the “new system” (confirming what the evening clerk had told us the night before) and that he didn’t like it [NOTE TO BRANDS: Don’t introduce new systems without having them vetted in a variety of properties and a variety of management companies] [NOTE TO OWNERS: Involve your operating teams or your management companies’ operating teams, not just the corporate teams, in these decisions] c) front desk attendants are terrific; friendly, knowledgeable (except about TV’s; see above); breakfast buffet was as expected (some fresh fruit would have been a nice add); rear entrance (near the only elevator) does not have disabled parking; Chief Engineer is A+ d) Housekeeping is poor — a piece of trash was sitting on the floor next to the elevator for almost 24 hours before Hkpg picked it up to throw it out, and its location was adjacent to the hkpg room on the same level; Hkpg missed our alternate day service one day; the next day, after my request, and our being out of the room for 3 hours, we came back to a disheveled room. The Hkpg Supervisor attempted to explain why (Hkpr doesn’t speak English; Hkpr doesn’t have schedules during the day) rather than apologizing. Supervisor was a clear FAIL.